What are impersonation scams?

Impersonation scams happen when cybercriminals pretend to be someone you know and trust. They use urgency, realistic details, and familiar names to pressure you into acting fast, often before you have time to think or verify.

Which of the following BEST describes impersonation scams?

In impersonation scams, attackers pretend to be someone you know such as a boss, colleague, or family member to trick you into sharing sensitive information or sending money.

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How impersonation scams work

Impersonation scams are designed to trick you when you least expect it. These scams work by impersonating a known contact, creating a false sense of urgency, using realistic details to seem legitimate, and pressuring you to share sensitive information. Let’s explore how they work in more detail.

They Pretend To Be Someone You Trust

Scammers often pretend to be someone you know or recognize, like your manager, a colleague, a bank, or even a government agency. By mimicking familiar names and official roles, they gain instant credibility, making you more likely to share information or take action without questioning it.

Why do impersonation scammers often pretend to be someone you know?

By posing as a familiar individual, scammers lower your guard and make their requests seem believable, increasing the chance you’ll act without verifying.

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They Create Urgency

Impersonation scammers don’t want you to think; they want you to act fast. By creating a sense of urgency, they pressure you into making quick decisions without taking time to verify the request. Quick decisions leave no time for critical thinking.

They Use Realistic Details

To make their scams believable, attackers include real names, job titles, company logos, email signatures, voice cloning, and other technologies. These elements make the impersonation attempt look official, even if it’s completely fake. The more convincing it looks, the more likely you are to fall for it.

Why do scammers create a false sense of urgency?

Scammers use urgency to push you into reacting before you can think or verify. By making you feel rushed, they increase the chances you’ll follow instructions without questioning them.

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Is the following statement True or False:
A professional message with a company logo is always safe to trust.

Just because a message looks polished doesn’t mean it’s real. Scammers often go out of their way to make emails, texts, and even phone calls look and sound legitimate. They copy real company logos, use professional-looking email signatures, and mimic the tone and formatting of official communications.

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They Ask For Something Sensitive

Once the scammer has your trust, they ask you to perform an action. This could be providing login credentials, sending money, or asking for other forms of confidential data. The request often sounds sincere and perfectly reasonable, which is exactly why it works.

What type of information do impersonation scammers commonly ask for?

Scammers typically ask for sensitive information they can exploit, like passwords or sensitive company information.

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What To Look Out For

Even convincing scams leave subtle clues. Watch for unusual language, strange timing, formatting issues, or requests that feel out of place. If a message seems off or doesn’t match how someone usually communicates, pause and verify before acting.

Your manager emails asking for payroll data, but it feels suspicious. What should you do?

Even if an email looks legit, it could still be a scam. Always verify requests through a secondary trusted communication channel, like calling a known and verified phone number, internal chat, or face-to-face check.

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A caller says they’re from your bank and want you to move money. What should you do?

Scammers often pretend to be your bank and create urgency to trick you into moving money. Don’t trust the caller ID, it can be spoofed. Hang up and call your bank using a verified number, like the one on their website, to confirm the request is legitimate.

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Additional Tips To Stay Safe

Always take a cautious approach. Don’t trust unexpected requests for sensitive info, even if they look legitimate. Use official channels to confirm, like calling directly or checking in person. Go with your gut. Never share sensitive information without double-checking first.

Wrapping Up

Knowing the telltale signs of an impersonation scam is the first step to stopping it. These scams thrive on pressure, realism, and the appearance of legitimacy to catch you off guard. By staying alert, verifying requests, and trusting your instincts, you can protect yourself and your organization.